Artificial Intelligence

Panasonic, New York Life, Kyndryl, Citizens Financial Discuss AI Workforce Strategies

Senior leaders from Panasonic Corporation of North America, New York Life, Kyndryl, and Citizens Financial Group outlined strategies for preparing their workforce to work alongside artificial intelligence (AI) at Bloomberg’s Building an AI Future-Ready Business event. The discussion focused on upskilling employees to leverage agentic AI tools effectively.

Liz Almeida, Chief Human Resources Officer at Panasonic North America, emphasized the importance of training programs that enable employees to adapt to AI-driven work environments. Kathleen Navarro, Senior Vice President and Chief Diversity Officer at New York Life, highlighted how HR business enablement and diversity initiatives play a role in fostering inclusive AI adoption.

Jamie Rutledge, President of Kyndryl U.S., and Michael Ruttledge, Chief Information Officer and Head of Technology Services at Citizens Financial Group, discussed the technological and organizational changes necessary to integrate AI capabilities. They also stressed the need to continuously develop skills that allow employees to collaborate effectively with AI systems.

Why it matters

As businesses increasingly adopt AI technologies, workforce upskilling is critical to maximizing the benefits of such tools while addressing challenges related to reskilling and digital transformation. The strategies shared by these companies illustrate how diverse sectors are approaching the integration of AI to ensure their employees remain competitive and productive.

Background

The event, organized by Bloomberg, brings together industry leaders to discuss how companies can become future-ready by embracing AI technologies. With AI’s growing role in corporate operations, human resources, and technology services, businesses are focusing on creating workforces that complement AI’s strengths rather than compete with them.

Sources

This article is based on reporting and publicly available information from the following source:

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Aisha Rahman
About the editor

Aisha Rahman

Aisha Rahman Role: Artificial Intelligence Editor Aisha Rahman covers artificial intelligence, machine learning tools, automation, AI safety, and the impact of AI on work and society. Her editorial focus is on explaining what AI systems can actually do, where their limits are, and how companies, users, and regulators are responding.

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